How do I buy Isla?
Simply head over to the
Credits page and choose your preferred method of purchasing Isla then follow the on-screen instructions given to you by the merchant.
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Please do not make another more purchases in order to try and rush the process. Allow time for the credits to come through, if they don't come through you should contact
Customer Support who can then look into the issue and refund you with any missing Isla.
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The first thing to do is not to keep sending your message. If there is a delay in the system this will just make it worse and you will be charged for each one of the messages you send. It is always a good idea to check your balance before purchasing credits via SMS to make sure you can afford to buy them.
Please allow at least up to 12 hours for your message to arrive. It can sometimes depend upon several things if your message does not arrive straight away which may include:
- Merchant Problems
- Processing delays
- Mobile Network Operator problems
If you do not receive your credits voucher after 12 hours, please contact
Customer Support who can look into the issue for you and find any missing credit codes.
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Isla is the Islands Currency, it allows you to purchase items in-game, such as items of Furniture, game tickets and other accessories.
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There are several things you can buy with Isla in-game, they include Furniture, game tickets and other accessories.
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Please do not make another purchase. You should contact
Customer Support who can then look into the issue and refund you with any missing Isla.
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The CVV code is the last 3 digits found on the reverse of your credit card. The following image should help you find this number. This number is requested for your security to ensure you are in fact the owner of the credit card. We never store this number for your security.
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There is a charge for items on ClubTropica, because that's how the website is supported. Like any other video game, there are operating costs involved and we are constantly improving ClubTropica for you.
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Any fraudulent use of the Isla systems will result in your account being permanently banned from our site.
You are to ask the Bill Payer at all times before purchasing Isla to ensure you have permission to going ahead. This is so it can be confirmed by the Bill Payer you can spend the amount that is needed to purchase you Isla.
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