Club Tropica Help
You may have noticed that we refer to you as a customer and not a user; we feel the subtle distinction is important. We value you, not just the time you spend within Club Tropica, but also your ideas, suggestions, views, etc… We don’t want you to just ‘use’ the site; we want you to feel like you are part of something; part of the Club Tropica Community So, if you have a problem, we want to provide you with the help you need as soon as you need it!
We provide 24-7 Customer Support, but there are a variety of other places you can seek the help you need, we’ve put together this list so, you can find them all in one place.
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FAQ's
If you have a question; check out the FAQ’s (Frequently Asked Questions), quick and easy answers to known questions.
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Safety
We at Club Tropica care about your safety; Read the safety section to learn how to protect you and your PC while chatting and spending time online.
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Rules
The Club Tropica Rules; A few simple rules we ask you to follow. Please take the time to read these, they're in-place for everyone.
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Safety Officers
Want to know more about Safety Officers or who they are? (The Islands Volunteer Moderators). Find out how they can help you or, how you can apply to be one!
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Isla (The Islands Currency)
Furniture for your Villa? VIP CT? Then you'll need Isla! This section contains all the information you'll every need about Isla and how to buy them. |
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Contact Us
If you can't find the answer you’re looking for you can always e-mail us, we have 24-7 Customer Support Team dedicated to dealing with your queries. |
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The following sections contain important information about the service Club Tropica offers to its customers; please take the time to read them thoroughly.
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Terms and Conditions
Please take a moment to read through the Terms & Conditions; we’ve tried to write them in plain English so, you can understand them. |
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Privacy Policy
We will never sell your personal information; e-mail, phone number, etc... to other companies. Read our Privacy Policy to find out more. |
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Moderation Policy
Would you like to know how Club Tropica is Moderated? Take a moment to read our Moderation Policy, we've kept it to plain english to make it easy to read! |
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Island Staff
The Island doesn't run itself (unfortunatly *chuckles*) There's a team of dedicated staff responsible for everything you can think of. See who they are & what they do... |
If you have any questions, queries, concerns, etc... about any of the above, please use the Contact Us page to contact our Customer Support Team; they will be happy to answer your questions.
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